Customer Service – AAFS
AquaAir International Freight Services
Full Time
Mumbai
Posted 4 months ago
Qualification:
- Experience Required: 2-5 Years
- Sectors: Air / Sea
- Background: Logistics Only
- Male Female Preference: Any
- Location: Fort, Mumbai.
- Salary : 40-50K
Requirements:
- Handling shipments Air / Sea (LCL, FCL, AIR)
- Following up with the counterpart/co-loaders on daily routing orders & updating the same to client on daily basis.
- Preparing CAN copies and sending Cnee with arrival Details
- Resolving the issues & query of customers regarding daily routing orders.
- Execute order request – calls / email
- Email suppliers, carrier & customers with shipping updates
- Track shipments and confirm receipt & arrivals of shipments.
- Ensure customer experience by addressing customer concerns and resolving issues
- Responsible for answering and routing phone calls, handling enquires.
- Preparing Daily status report, updating DSR on daily basis & sending to respective Cnee with proper updates.
Job Features
| Job Category | Finance, Logistics, Marketing |
| Location | Fort, Mumbai |
| Background | Logistics |
| Preference | Male |
| Salary | 40000 - 50000 p.m. |
| Experience | 2 - 5 years |